Terms of Service for Dodo
Effective Date: 12/18/2025
Last Updated: 12/18/2025
Company: Dodo Inc.
Location: San Francisco, California, USA
Contact: founders@dodo.health
1. Introduction
These Terms of Service (“Terms”) govern your access to and use of Dodo’s websites, applications, and related services (collectively, the “Services”).
By accessing or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
2. No Medical Advice
Dodo provides software tools and information for educational and administrative purposes only.
The Services do not provide medical advice, diagnosis, or treatment and are not a substitute for professional healthcare judgment.
Always consult a qualified provider for medical concerns. Dodo is not liable for any harm arising from reliance on platform content.
3. Account Responsibilities
You must provide accurate information and keep your account information up to date.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately if you suspect unauthorized access or use.
4. Acceptable Use
You agree not to:
misuse or interfere with the Services,
upload malicious code or harmful content,
attempt unauthorized access to any systems or data,
use the Services in a way that violates applicable law.
Violation of these Terms may result in suspension or termination of access.
5. Privacy and Data Protection
Your use of the Services is subject to Dodo’s Privacy Policy.
We handle personal data and, where applicable, protected health information (PHI) consistent with applicable privacy and security requirements.
6. Data Ownership
You retain ownership of your personal data and any PHI you provide.
You grant Dodo a limited license to process and store such data solely to provide and improve the Services.
We do not sell or rent your data.
7. BAA / MSA Supersedence
If you or your organization has entered into a Business Associate Agreement (BAA) and/or Master Services Agreement (MSA) with Dodo, those agreements govern and control in the event of a conflict with these Terms.
8. Intellectual Property
All content, software, and trademarks used in the Services are owned by Dodo or its licensors.
You may use the Services only as permitted under these Terms. You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from any part of the Services except as expressly permitted by law.
9. Dispute Resolution & Arbitration
Any dispute arising from these Terms or the Services will be resolved by binding arbitration under the rules of the American Arbitration Association (AAA) in San Francisco, California.
You and Dodo agree that claims may be brought only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
If arbitration is deemed unenforceable, disputes shall be heard exclusively in the state or federal courts located in San Francisco County, California.
10. Limitation of Liability
To the fullest extent permitted by law, Dodo will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, revenue, or service interruption.
Dodo’s total liability under these Terms will not exceed the amounts paid by you for the Services in the twelve (12) months preceding the event giving rise to the claim.
11. Termination
We may suspend or terminate your access to the Services at any time if we reasonably believe you have violated these Terms or if necessary to protect the Services, users, or third parties.
After termination, your right to access the Services ends and data will be handled in accordance with our Privacy Policy and any applicable agreements.
12. Changes to These Terms
We may update these Terms from time to time.
For material changes, we will provide at least 30 days’ notice via email or an in-Service message. Continued use of the Services after the updated Terms take effect constitutes acceptance.
13. Contact
If you have any questions about these Terms, contact us at:
Email: founders@dodo.health
Company: Dodo Inc.
Location: San Francisco, California, USA
